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Insurance Claim Help

We read every Xactimate line-item.

Claims are our discipline. Drone photography, FNOL filing, adjuster meetings, scope supplements, and depreciation recovery — all done by the contractor, not outsourced to a lawyer or a public adjuster.

Contractor inspection · claims process
The Discipline

Most homeowners leave money in the claim.

A storm claim isn't one conversation — it's a dozen. Each one has a form, a deadline, a line of Xactimate code, and a carrier-specific rule you've never heard of. Homeowners leave money in the claim because they never supplement for missed line items, never recover depreciation after install, and never dispute the specific code-upgrade exclusions in the policy. We run the paperwork so you don't.

  • First Notice of Loss (FNOL) filing with photos attached
  • Adjuster meeting on site, scope walked in Xactimate
  • Scope supplement for missed line items and code upgrades
  • Depreciation recovery after install — the second check
  • Mortgage-company endorsement and draw coordination
  • Denial appeals with photo evidence and policy-language cites
Claim Timeline

How a claim actually moves.

Six phases from storm to final payment. Most claims run 60–120 days. Public-adjuster cases stretch to a year.

1

Inspection

Drone flyover, interior moisture, loss report in Xactimate — free, no obligation.

2

FNOL

First Notice of Loss filed with your carrier, photo package attached. Claim number issued.

3

Adjuster meet

We meet the carrier's adjuster on the roof, walk the scope line-by-line in real time.

4

Supplement

Missed line items, code upgrades, and supporting photos filed as a scope supplement.

5

Install

Approved scope installed by certified crew. Final invoice matches the scope exactly.

6

Recovery

Depreciation recovered after install. Second check from the carrier to close out the claim.

What We Don't Do

We don't waive your deductible.
We don't sign AOB contracts.

Two practices you'll see from contractors chasing storm work: offering to waive the deductible, and asking you to sign an Assignment of Benefits. Both are how homeowners get stuck with bad work and no recourse. We don't do either. If another contractor offers, walk away — it's fraud in both IL and WI.

Ethical Line

No Deductible Waivers

Waiving or absorbing the deductible is insurance fraud under Illinois and Wisconsin statute. Your deductible is yours to pay — that's how insurance works.

  • Illinois 215 ILCS 5/155.22b — explicit prohibition
  • Wisconsin §628.34 — unfair claims practice
  • Carrier may rescind the claim if discovered
  • Contractor may lose license + face charges
  • We charge the deductible; no exceptions
Ethical Line

No AOB Games

Assignment of Benefits contracts let the contractor negotiate directly with the carrier — and collect the full settlement even if the work is incomplete. We never ask you to sign one.

  • You stay in control of the settlement
  • You approve every scope change
  • You release payment on agreed milestones
  • Lien waivers provided at each draw
  • If we underperform, you have full recourse
Frequently Asked

Insurance claims FAQ.

Do you charge for the claim work?
No. Claim documentation, FNOL, adjuster meeting, supplement, and depreciation recovery are all part of the install scope. We get paid when the install gets paid — by the carrier.
How is this different from a public adjuster?
A public adjuster takes 10–15% of the settlement and doesn't do the install. A lawyer takes 30–40% and litigates. We're the contractor — we document the claim so the install gets approved at full scope, then we install. No third party between you and the work.
What if the claim is denied?
We file a supplement with photo evidence and policy-language cites. Most "denials" are partial — specific items denied, not the whole claim. Supplements succeed on about 70% of the items we file. Full denials that can't be supplemented are referred to a property-insurance attorney we trust.
How long does a storm claim take end-to-end?
Typical residential hail claim: 60–120 days from FNOL to final depreciation check. Commercial: 90–180. The install itself is a small slice of that timeline — most of it is carrier processing and endorsement from your mortgage company.
Can you help with a denied claim from months ago?
Sometimes. If the claim is still within your policy's supplement window (often 12–24 months from date of loss) and the evidence still exists, we can supplement. Past that window, the claim is closed — but we can sometimes re-open for newly-discovered damage.
What if the damage is real but the carrier offers too little?
That's a scope supplement, not a denial. We file line-item additions with photo documentation and Xactimate pricing. The supplement process is built into every policy — it's just rarely used by homeowners without a contractor who knows the codes.

Think you have a claim?

Free drone inspection and claim review. We'll tell you straight whether there's a claim — and whether it's worth filing.